TERMS & CONDITIONS

Last updated: 24 December 2024

These terms and conditions apply to the use of our website and the purchase of our products. By accessing or using our website, you agree to these terms. Updated terms will be posted on our website, and the terms at the time of your order will govern that purchase.

1. Who We Are and How to Contact Us

1.1 Who We Are: We are Hadmon, a company specializing in premium natural cosmetics. Our mission is to deliver high-quality, sustainable products for your well-being.

1.2 How to Contact Us: You can contact us at support@hadmon.com.

1.3 How We May Contact You: If we need to reach you, we will use the email address provided when placing your order.

2. Placing an Order

2.1 How to Place an Order: Add products to your cart and complete the checkout process. Please double-check your order details before confirming your purchase.

2.2 Order Confirmation: You will receive an email confirming receipt of your order. The contract is formed when you receive an email confirming dispatch.

3. Our Rights to Cancel Your Order

3.1 If We Cannot Fulfil Your Order: We will inform you and not charge you if we cannot fulfil your order.

3.2 Suspicious Activity: We reserve the right to cancel orders if suspicious activity is detected. Please contact us if this happens in error.

4. Our Products

4.1 High-Quality Products: We provide premium natural cosmetics designed to optimize your well-being.

4.2 Product Images: Images on our website represent the actual products you will receive.

5. Delivery

5.1 Delivery Location: We aim to deliver to as many countries as possible. If we are unable to ship your order, we will contact you promptly and issue a full refund.

5.2 Delivery Charges: Shipping fees are based on order weight and destination and are shown at checkout.

5.3 Delivery Timeframe: We deliver Finnish orders within 1–3 days or with Next Day Shipping. International orders are delivered within 3–8 business days.

5.4 Delays: We will notify you of any delays beyond our control.

6. Your Rights to End the Contract

6.1 Defective or Damaged Products: If your product is faulty, you may request a replacement or refund.

6.2 Change of Mind: You have 14 days from receiving your item to request a return.

7. Returns and Refunds

7.1 How to Start a Return: Contact us at support@hadmon.com. If approved, we’ll provide instructions for the return.

7.2 Refund Process: Refunds are issued to your original payment method within 10 business days after approval.

8. Our Rights to End the Contract

8.1 Breach of Terms: We may cancel your order if you violate these terms, including non-payment.

9. Payment and Pricing

9.1 Payment Methods: Payments must be made through our website. Charges are applied upon dispatch.

9.2 Pricing Errors: If a pricing error occurs, we will contact you with the correct price or allow you to cancel your order.

10. Discount Codes

10.1 Limitations: Only one discount code can be applied per order. Codes are valid for a limited time.

11. Liability

11.1 Responsibility: We are liable for foreseeable loss or damage caused by us but not for indirect losses.

12. Use of Personal Information

12.1 Privacy Policy: We will handle your personal information in accordance with our Privacy Policy.

13. Other Important Terms

13.1 Transfer of Rights: We may transfer our rights and obligations under these terms to another organization.

14. Contact Information

For questions about these terms, contact us at support@hadmon.com.

Thank you for choosing Hadmon. We appreciate your trust and look forward to serving you!